//tunedaddy_

your map is checked for compatibility before checkout. if it isn't compatible, you can't check out and you are not charged.

if payment succeeds but we can't generate or deliver your tune, we will fix it promptly or give you a full refund — your choice.

our services come with guarantees under the australian consumer law that cannot be excluded — among them, that the service is provided with due care and skill, is fit for its purpose, and matches its description. if we fail to meet a guarantee: for a major failure you can choose a refund or to have the service supplied again, and you may also be entitled to compensation for other reasonably foreseeable loss; for a problem that isn't major, we get a reasonable opportunity to fix it first — and if we can't, you're entitled to a refund. nothing in this policy limits those rights.

the tune is a digital file delivered immediately after payment. we aren't required to refund change-of-mind purchases once the file has been delivered — but email us anyway. we'd rather have a happy td5 owner than a bad experience, and we consider requests case by case.

email support@tunedaddy.com.au with your order ref and what happened — we aim to reply within 24 hours. refunds go back to your original payment method via stripe, usually within 5–10 business days.

last updated: 2026-07-06_